DEBUG: “photoshop” not found in “host_names”: [‘substancepainter’]
Having some trouble publishing EXRs from Photoshop. Every time I try to publish a single frame (imported or new), it fails.
This really isn’t the error - this is just a part of the log.
Please share you publish logs to identify where it fails exactly.
You can export the report bottom left of the publisher UI, like this:
Publishing from a Photoshop file that has EXR images loaded seems to work fine for me.
Hi, I’m unable to share the exact logs because they contain sensitive information related to our organization. However, I’m consistently encountering an error during the Integrate Asset stage of the publish process.
Additionally, it repeatedly prompts me to save the Photoshop workfile again and again, and each time I have to manually specify the save path. I was under the impression that saving the workfile should be handled automatically by AYON, so I’m not sure if this behavior is expected or if something might be misconfigured.
Unfortunately it works fine on my end - and without more details it’ll be hard to provide good help.
I’d recommend making a test project, loading a ‘test’ EXR, make it fail and share that log instead. Perhaps even sharing the test workfile could already help if that does indeed reproduce it, but I’ve failed to reproduce what you described on my end. Or perhaps make a screen recording of what happens when making such a test scene, e.g. show how you load something, publish it, etc. But really the report is most likely the best help.
Hi, Below is the error report I am getting
DEBUG: [{'name': 'jpg', 'ext': 'jpg', 'frameStart': 1001, 'frameEnd': 1050, 'fps': 24.0, 'stagingDir': 'C:\\Users\\username.usr\\AppData\\Local\\Temp\\ay_tmp_e_jhb5ef', 'tags': ['review', 'delete'], 'files': 'rig_PRJ_SEQ_0010_paint01_v003.0000.jpg', 'output_name': 'jpg'}]
DEBUG: Processing instance "review"
DEBUG: Host: "photoshop"
Product base type: "review"
Task type: "Paint"
DEBUG: Looking for matching profile for: host_names: "photoshop" | product_base_types: "review" | task_types: "Paint"
DEBUG: "photoshop" not found in "host_names": ['substancepainter']
DEBUG: Profile selected: {'host_names': [], 'outputs': [{'bg_color': [0, 0, 0, 0.0], 'burnins': [], 'ext': 'png', 'ffmpeg_args': {'audio_filters': [], 'input': [], 'output': [], 'video_filters': []}, 'fill_missing_frames': 'closest_existing', 'filter': {'custom_tags': [], 'families': ['render', 'review', 'ftrack'], 'product_names': [], 'single_frame_filter': 'single_frame'}, 'height': 1080, 'letter_box': {'enabled': False, 'fill_color': [0, 0, 0, 1.0], 'line_color': [255, 0, 0, 1.0], 'line_thickness': 0, 'ratio': 0.0}, 'name': 'png', 'overscan_color': [0, 0, 0, 0.0], 'overscan_crop': '', 'scale_pixel_aspect': True, 'tags': ['ftrackreview', 'kitsureview', 'webreview'], 'width': 1920}, {'bg_color': [0, 0, 0, 0.0], 'burnins': [], 'ext': 'mp4', 'ffmpeg_args': {'audio_filters': [], 'input': ['-apply_trc gamma22'], 'output': ['-pix_fmt yuv420p', '-crf 18', '-c:a aac', '-b:a 192k', '-g 1', '-movflags faststart'], 'video_filters': []}, 'fill_missing_frames': 'closest_existing', 'filter': {'custom_tags': [], 'families': ['render', 'review', 'ftrack'], 'product_names': [], 'single_frame_filter': 'multi_frame'}, 'height': 0, 'letter_box': {'enabled': False, 'fill_color': [0, 0, 0, 1.0], 'line_color': [255, 0, 0, 1.0], 'line_thickness': 0, 'ratio': 0.0}, 'name': 'h264', 'overscan_color': [0, 0, 0, 0.0], 'overscan_crop': '', 'scale_pixel_aspect': True, 'tags': ['burnin', 'ftrackreview', 'kitsureview', 'webreview'], 'width': 0}], 'product_base_types': [], 'task_types': []}
DEBUG: Matching profile: "{"host_names": [], "outputs": [{"bg_color": [0, 0, 0, 0.0], "burnins": [], "ext": "png", "ffmpeg_args": {"audio_filters": [], "input": [], "output": [], "video_filters": []}, "fill_missing_frames": "closest_existing", "filter": {"custom_tags": [], "families": ["render", "review", "ftrack"], "product_names": [], "single_frame_filter": "single_frame"}, "height": 1080, "letter_box": {"enabled": false, "fill_color": [0, 0, 0, 1.0], "line_color": [255, 0, 0, 1.0], "line_thickness": 0, "ratio": 0.0}, "name": "png", "overscan_color": [0, 0, 0, 0.0], "overscan_crop": "", "scale_pixel_aspect": true, "tags": ["ftrackreview", "kitsureview", "webreview"], "width": 1920}, {"bg_color": [0, 0, 0, 0.0], "burnins": [], "ext": "mp4", "ffmpeg_args": {"audio_filters": [], "input": ["-apply_trc gamma22"], "output": ["-pix_fmt yuv420p", "-crf 18", "-c:a aac", "-b:a 192k", "-g 1", "-movflags faststart"], "video_filters": []}, "fill_missing_frames": "closest_existing", "filter": {"custom_tags": [], "families": ["render", "review", "ftrack"], "product_names": [], "single_frame_filter": "multi_frame"}, "height": 0, "letter_box": {"enabled": false, "fill_color": [0, 0, 0, 1.0], "line_color": [255, 0, 0, 1.0], "line_thickness": 0, "ratio": 0.0}, "name": "h264", "overscan_color": [0, 0, 0, 0.0], "overscan_crop": "", "scale_pixel_aspect": true, "tags": ["burnin", "ftrackreview", "kitsureview", "webreview"], "width": 0}], "product_base_types": [], "task_types": []}"
DEBUG: __ filtered_outputs: ['png', 'h264']
DEBUG: Linked burnins: `None`
DEBUG: New representation tags: `['review', 'ftrackreview', 'kitsureview', 'webreview']`
DEBUG: New representation ext: `png`
DEBUG: Input path C:\Users\username.usr\AppData\Local\Temp\ay_tmp_e_jhb5ef\rig_PRJ_SEQ_0010_paint01_v003.0000.jpg
DEBUG: Output path C:\Users\username.usr\AppData\Local\Temp\ay_tmp_e_jhb5ef\rig_PRJ_SEQ_0010_paint01_v003.0000_png.png
DEBUG: reformat_in_baking: `False`
DEBUG: Getting information about input "C:\Users\username.usr\AppData\Local\Temp\ay_tmp_e_jhb5ef\rig_PRJ_SEQ_0010_paint01_v003.0000.jpg".
DEBUG: Executing [GET] http://10.20.30.250:4200/api/addons/ayon_third_party/1.4.0/settings?variant=production
DEBUG: Resetting dropped connection: 10.20.30.250
DEBUG: http://10.20.30.250:4200 "GET /api/addons/ayon_third_party/1.4.0/settings?variant=production HTTP/1.1" 200 309
DEBUG: Response <RestApiResponse [200]>
DEBUG: Executing [GET] http://10.20.30.250:4200/api/addons/ayon_third_party/1.4.0/files_info
DEBUG: http://10.20.30.250:4200 "GET /api/addons/ayon_third_party/1.4.0/files_info HTTP/1.1" 200 1135
DEBUG: Response <RestApiResponse [200]>
DEBUG: FFprobe command: C:\Users\username.usr\AppData\Local\Ynput\AYON\addons_resources\ayon_third_party\ffmpeg_windows_3d2b8241\bin\ffprobe.exe -hide_banner -loglevel fatal -show_error -show_format -show_streams -show_programs -show_chapters -show_private_data -print_format json C:\Users\username.usr\AppData\Local\Temp\ay_tmp_e_jhb5ef\rig_PRJ_SEQ_0010_paint01_v003.0000.jpg
DEBUG: FFprobe stdout:
{
"error": {
"code": -2,
"string": "No such file or directory"
}
}
Traceback (most recent call last):
File "C:\Users\username.usr\AppData\Local\Ynput\AYON\addons\core_1.8.1\ayon_core\plugins\publish\extract_review.py", line 1523, in rescaling_filters
streams = get_ffprobe_streams(
File "C:\Users\username.usr\AppData\Local\Ynput\AYON\addons\core_1.8.1\ayon_core\lib\transcoding.py", line 865, in get_ffprobe_streams
return get_ffprobe_data(path_to_file, logger)["streams"]
KeyError: 'streams'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\Users\username.usr\AppData\Local\Ynput\AYON\dependency_packages\ayon_2502101448_windows.zip\dependencies\pyblish\plugin.py", line 528, in __explicit_process
runner(*args)
File "C:\Users\username.usr\AppData\Local\Ynput\AYON\addons\core_1.8.1\ayon_core\plugins\publish\extract_review.py", line 191, in process
self.main_process(instance)
File "C:\Users\username.usr\AppData\Local\Ynput\AYON\addons\core_1.8.1\ayon_core\plugins\publish\extract_review.py", line 418, in main_process
self._render_output_definitions(
File "C:\Users\username.usr\AppData\Local\Ynput\AYON\addons\core_1.8.1\ayon_core\plugins\publish\extract_review.py", line 592, in _render_output_definitions
ffmpeg_args = self._ffmpeg_arguments(
File "C:\Users\username.usr\AppData\Local\Ynput\AYON\addons\core_1.8.1\ayon_core\plugins\publish\extract_review.py", line 941, in _ffmpeg_arguments
res_filters = self.rescaling_filters(temp_data, output_def, new_repre)
File "C:\Users\username.usr\AppData\Local\Ynput\AYON\addons\core_1.8.1\ayon_core\plugins\publish\extract_review.py", line 1527, in rescaling_filters
raise AssertionError((
AssertionError: FFprobe couldn't read information about input file: "C:\Users\username.usr\AppData\Local\Temp\ay_tmp_e_jhb5ef\rig_PRJ_SEQ_0010_paint01_v003.0000.jpg". Error message: 'streams'
It seems the file that AYON expects to get saved does not exist, it can’t find C:\Users\username.usr\AppData\Local\Temp\ay_tmp_e_jhb5ef\rig_PRJ_SEQ_0010_paint01_v003.0000.jpg
ayon-photoshop release?Were you able to share an example Photoshop file?
I’m using Adobe Photoshop 2025. I opened the EXR file directly using File → Open, not through AYON → Load. as there was no option for loading the exr through that. And the bit depth is 32/RGB.
I am trying to publish my output as Exr.
Make sure to use latest ayon-photoshop addon, because we recently fixed issues with 32 bit documents.
How are you doing so? I’m not sure if ayon-photoshop has exr outputs exposed currently? 
Hi, I just updated my Adobe Photoshop addon for AYON, and everything seems to be working fine now. I think the issue might have been related to the 32bit document.
Also, I noticed that EXR files aren’t exporting - does AYON currently support publishing EXRs from Photoshop, or is that not supported yet?
This is not exposed currently - it’s on our backlog to add it, but not high priority so other things come first.
Thanks alot for the help @BigRoy .