Library thumbnails display(only managers)

Hello,

hello, I wanted to know on discord the reasons the thumnails from the Ayon desktop app library/broswer doesnt appear on other computers? they appear on the computer I publish from, I can also load the model from other computers open the thhumbnails from djvview, they just dont showeup in the library window

discord link Discord

I investigated, founded some surprising behavior of the browser/library. (I published some 3d files with thumbnails from a manager account,

the browser show all the thumbnails as manager but not as supervisor,freelance,artist. if I log back as freelance,artist,supervisor, it only show the thumbnails I clicked on as a manager(same computer). meaning that if I log on another computer from which I didn’t publish the 3d files from as manager), the accounts, artist,freelance, supervisor will not see the thumbnails from this other computer. I would have to log as manager on this new computer or change the artist,freelance,supervisor account type to manager so they can see the thumbnails.

second case, I change the artist account type to manager then> the artist manager acount see the thumbnails I click on, If I switch this same account back to artist(no manager) it only show the thumbnails I clicked on as a manager(artist).

if I load in houdini any of the elements of which I cant see the thumbnails as artist, freelance, supervisor from the loader windows into solaris, the ayon usd node display the thumbnails correctly.

I tried to make the project permission as write and read for all user types(artist, freelance, supervisor) it didn’t change this behavior.

manager account have a something that allow them to display the thumbnails and not the other accounts.
let me know if, maybe, there is a setting to activate that I might have missed. this never happened before updating pipeline. Best
best
Jean

Thanks for reporting.

I believe this should now be fixed with: Tools: Change how thumbnails are received by iLLiCiTiT · Pull Request #1228 · ynput/ayon-core · GitHub and will be in the next ayon-core release.

This is explained here:

Thumbnails are cached to disk for some time, so if admin downloads it, artist just uses it from disk without touching server.

amazing,

my pleasure

best