Flow (shotgrid) sync not working

General
1

Ported from Discord

Hi Again, now that @BigRoy helped me with my Deadline integration issues (he’s a rockstar!), I’m now trying to tackle my Shotgrid integration again.

I had it working at one point, and then I’m not sure what happened. I know that my IT dept changed the Ayon Server IP on me and that seems like the time when things stopped working, however I may have also changed a setting somewhere ( no idea what/when/where).

The issues are as follows:

When trying to publish from Maya:

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Where do I set the Shotgrid Project ID?

When trying to sync projects my services are all up and running.

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I get notified that it is starting a sync but there are no progress bars to see if anything is going to happen (that’s more of an issue for another time), but in the end nothing gets synced.

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2

Thanks a lot for @fabiaserra for providing help. let me put his answers here as well.

  1. Set flow (SG) project ID. is done via project anatomy.
    Tip: Press A+A on keyboard to go there.
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    image762×576 49.7 KB
  2. Make sure you are part of the People field in the project in flow.
    image
  3. Set sg_version_type field.
    • Set product types in Flow(SG) by going to the Fields page under the Admin section, looking for the Version entity and then editing the sg_version_type field… Which is a List of choices field.
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      You can use the following list. It was copied from integrate.py plugin
    Summary 
    action
animation
arnold_rop
ass
assembly
audio
background
camera
camerarig
comp
cut
distortion
editorial
effect
fbx
gizmo
gltf
harmony.palette
harmony.template
hda
image
imagesequence
karma_rop
layout
look
mantra_rop
matchmove
maxScene
mayaAscii
mayaScene
model
mvLook
mvUsd
mvUsdComposition
mvUsdOverride
nukenodes
online
plate
pointcache
pointcloud
prerender
proxyAbc
redshift_rop
redshiftproxy
reference
render
rendersetup
review
rig
scene
setdress
simpleUnrealTexture
skeletalMesh
source
staticMesh
textures
uasset
usd
vdbcache
vray_rop
vrayproxy
vrayscene_layer
workfile
write
xgen
yeticache
yetiRig
  4. Restart your services. when changing the addon settings, e.g. the URL.
  5. Double check if you are using dedicated tags in different plugins settings. e.g. adding shotgridreview in publish review plugin settings. as mentioned Targeting reviewables to Flow
    in Docs.
2 Likes
3

Hey Mustafa, you missed describing that on the step of adding the “sg_version_type” it currently requires to add all the AYON product types to the possible values that can be set as it’s a Flow list field that only lets you set any of the values exposed.

4

oh. so, what I have mentioned in Set sg_version_type field. were two different things ?

5

One thing is creating it but there’s another extra manual step that requires to set all the product types as options

1 Like