Can't connnect to Kitsu

Hi all,

I’m desperatly trying to link Kitsu but somehow can’t. Ayon is running inside a VM (192.168.9.37:5000), and Kitsu inside another (192.168.9.38:80). The Ayon service for Kitsu is up and running, the logger says it can connect to our Ayon instance. Both the kitsu_email and kitsu_password are correct, and Kitsu server is set to http://192.168.9.38:80 - Both VMs can ping each other. But when I launch the Ayon service, this is what I get:

2025-02-21 17:01:26 INFO       ash             Starting Kitsu Service kitsu:1.2.5/processor (image: ynput/ayon-kitsu-processor:1.2.5)
2025-02-21 17:01:27 INFO       ash             Starting log stream for Kitsu Service
Connecting to server "http://192.168.9.37:5000"
Logged in as user "C14.service"
2025-02-21 17:01:27 INFO       Kitsu Service   get_pairing_list
2025-02-21 17:01:27 ERROR      Kitsu Service   Exception!

Traceback (most recent call last):
File "/service/processor/__main__.py", line 28, in <module>
processor = KitsuProcessor()
^^^^^^^^^^^^^^^^
File "/service/processor/processor.py", line 76, in __init__
self.pairing_list = self.get_pairing_list()
^^^^^^^^^^^^^^^^^^^^^^^
File "/service/processor/processor.py", line 285, in get_pairing_list
assert res.status_code == 200, f"{self.entrypoint}/pairing failed"
^^^^^^^^^^^^^^^^^^^^^^
AssertionError: /addons/kitsu/1.2.5/pairing failed


2025-02-21 17:01:37 ERROR      Kitsu Service   Unable to initialize KitsuProcessor. Exiting
2025-02-21 17:01:37 DEBUG      Kitsu Service   Critical error. Terminating program.
2025-02-21 17:01:37 WARNING    ash             Kitsu Service exited with code 1

Any idea what it could be?

1 Like

Are you able to login/ping to kitsu from the service host machine (ASH)?

Sorry for the ping Mustafa, it seems a fresh restart of it all made the connection work!