Ayon menu not showing un Unreal Engine

Our studio is testing ayon in unreal engine. Right now I am testing with UE5.4. After I installed the ayon plugin from unreal marketplace, when I click on the ayon icon, UE crashes and gives me this error. The ayon menu never appears and only says the text “Pipeline Tools” on mouse hover. Can anyone point me in the right direction?

this is the error I get after UE crashes